Delivery + handoff
Define an exterior handoff without implying interior movement.
Curbside delivery completes at an agreed exterior receiving point suited to the vehicle, item, and safe unloading conditions.
Plan curbside deliverySERVICE PROFILE / REQUEST-SPECIFIC REVIEW
01 / WHERE IT FITS
Start with the requested outcome.
SERVICE PROFILECurbside Delivery
Curbside delivery completes at an agreed exterior receiving point suited to the vehicle, item, and safe unloading conditions.
02 / SERVICE SCOPE
Make the service boundary explicit.
Exterior receiving point
Customer-managed onward movement
Safe unloading area
Clear arrival coordination
03 / ITEM + SITE REQUIREMENTS
Connect the item to the complete receiving path.
01Curb, driveway, lot, or dock suitability
02Weather and ground condition
03Receiving-party readiness
04Unload capability
04 / PREPARE + EXECUTE
Translate the requested scope into a clear operating path.
HANDOFF / CAPABILITY STUDY01ARRIVE 02UNLOAD 03EXTERIOR POINT 04HANDOFF
Exterior receiving point
Curb, driveway, lot, or dock suitability
Weather and ground condition
Reviewed request state
05 / RELATED EQUIPMENT
Review supporting capability where applicable.
06 / DELIVERY PROGRAM FIT
Keep service scope connected to the movement program.
RELATED SERVICES
Review adjacent service boundaries.
FAQ / SCOPE
Review the capability against the request.
01What should be shared when requesting curbside delivery?
Share the item, requested outcome, exterior point, access, receiving point, and any condition that could change the work.
02Is curbside delivery automatically available?
No. Service scope, provider capability, timing, geography, and site conditions are reviewed for the specific request.
03How does unloading support affect the scope?
It is reviewed with the item, path, labor, equipment, and receiving conditions before the service boundary is confirmed.
04Is equipment always included?
No. Relevant equipment is reviewed where applicable and remains provider, market, vehicle, and request specific.
05What happens when weather conditions changes?
Changed conditions should be reviewed before work proceeds so the operating context and agreed handoff remain clear.
NEXT STEP
Plan curbside delivery around the actual work.
Share the item, locations, timing, access, handling, and receiving context so Signal can review the appropriate scope and available capability.
Prepare delivery requirements