Service capability family

Name the receiving point before the delivery arrives.

Curbside, threshold, inside, room-of-choice, and placement requests describe different handoffs. Define the intended result and the access path together.

Prepare delivery requirements

REQUESTItemAccessOutcome

REVIEWScopeCapability fitBoundary

PLANPeopleEquipmentAgreed work

Capability catalogue

Define the requested task before confirming the plan.

A receiving label does not automatically include stairs, assembly, installation, packaging removal, or haul-away. Each additional task requires explicit review.

01 / CAPABILITYCurbside DeliveryAn agreed exterior handoff point without implied movement beyond it.

02 / CAPABILITYThreshold DeliveryThe first safe interior threshold identified for the request.

03 / CAPABILITYInside DeliveryA reviewed receiving point beyond the threshold.

04 / CAPABILITYRoom-of-Choice DeliveryA specified room or interior destination, subject to item and access fit.

05 / CAPABILITYPlacementAn agreed final position within the confirmed service boundary.

Request review

Connect the task to the item, access, people, and equipment.

Capabilities and local availability vary. Signal reviews the complete request before the scope is treated as confirmed.

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